Privacy Policy

1. Introduction

CodeSpace AI ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website at codespaceai.com or interact with our services.

2. Information We Collect

When you use our contact form or interact with our services, we may collect:

• First and last name
• Email address
• Phone number (including mobile phone number)
• Business name and type
• Message content describing your business needs
• Communication preferences and consent selections

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Send appointment reminders and service updates (with your consent)
• Send marketing communications about our services (with your explicit consent)
• Improve our website and services
• Comply with legal obligations

4. SMS/Text Messaging Policy

If you provide your mobile phone number and opt in to receive text messages from CodeSpace AI, the following applies:

• You may receive marketing text messages about special offers, discounts, and service updates (if you opted in to marketing messages).
• You may receive non-marketing text messages about appointment reminders, consultation updates, and service notifications (if you opted in to transactional messages).
• Message frequency varies based on your interactions with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any text message.
• For help, reply HELP to any text message or contact us at gijs@codespaceai.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This policy applies to any subsidiary or affiliate of CodeSpace AI.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (e.g., CRM platforms, email services), bound by confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of CodeSpace AI, our users, or the public

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw your consent for text messaging by replying STOP

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for basic site functionality (e.g., navigation, form submissions)
• Analytics cookies: Help us understand how visitors interact with our website so we can improve it

You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our website. We do not use cookies to collect personal information for advertising purposes.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• CodeSpace AI
• Kelowna, BC, Canada
• Email: gijs@codespaceai.com
• Phone: (236) 970-6595